Effective Date: April 30, 2026 | Last Updated: April 30, 2026
These Terms of Service (the "Terms") form a binding legal agreement between you ("you" or "User") and GCExperts, LLC, a Texas limited liability company ("GCExperts," "BidTrakker," "we," "us," or "our"), governing your access to and use of the website at bidtrakker.com, the federal-bid tracking platform branded as BidTrakker, the FedTrakker desktop sync application, all related APIs, and any other software, content, and services we provide (collectively, the "Service").
By creating an account, signing into the Service, installing the FedTrakker sync application, or otherwise using any part of the Service, you confirm that you have read, understood, and agreed to these Terms, our Privacy Policy, our Cookie Policy, and our AI Terms of Use. If you do not agree to all of those, do not use the Service.
BidTrakker is a federal-construction-bidding tracking and intelligence platform. The Service includes, depending on your subscription level:
Federal contracting data shown by the Service is sourced primarily from public U.S. government databases. We do not represent that we are affiliated with or endorsed by SAM.gov, FPDS, USAspending, the U.S. General Services Administration, the U.S. Small Business Administration, the Department of Defense, or any other federal entity.
You must be at least eighteen (18) years old and have legal capacity to enter into a contract. If you create an account on behalf of a business, you represent that you are authorized to bind that business to these Terms.
You agree to provide accurate, current, and complete information when registering and to keep that information up to date. You are responsible for safeguarding your password and for all activity that occurs under your account. Notify us at billings@gcexperts.com immediately if you suspect unauthorized use of your account.
One account per user or business. Sharing your account or credentials with anyone outside your business is prohibited.
Some BidTrakker features are free; others require a paid subscription. Current plans, prices, and included features are described in the Service (typically on the Membership or Subscribe page) and may include monthly, annual, and premium AI tiers. Prices and plan inclusions may change from time to time; any change will be effective at your next billing cycle and will be communicated by email or in-app notice.
Payment processor. All payments are processed by Stripe, Inc. We do not store your full credit card number on our servers. By providing your payment information, you authorize Stripe (and us, through Stripe) to charge the applicable fees, and you agree to Stripe's terms.
Recurring billing. Subscriptions auto-renew on the same calendar day each billing cycle until canceled. You may cancel future renewals from your account page or by emailing billings@gcexperts.com; cancellation takes effect at the end of the then-current paid period.
Refunds. Subscription fees are non-refundable except where required by law or as expressly stated in the Service at the time of purchase. We reserve the right to issue partial or full refunds at our sole discretion.
Taxes. Prices are exclusive of any applicable taxes. You are responsible for any sales, use, VAT, or similar taxes that apply.
Failed payments. If a charge fails, we may suspend the Service or AI agent access until the balance is brought current. Stripe will retry charges per its standard schedule.
You retain all rights in the bid documents, drawings, specifications, financial data, correspondence, and other content you upload, sync, or otherwise provide ("Your Content"). By providing Your Content to the Service, you grant GCExperts a non-exclusive, worldwide, royalty-free license to host, store, process, transmit, display, index, analyze, and otherwise use Your Content for the purpose of operating, improving, securing, and providing the Service to you. We will not sell Your Content to third parties or use it to advertise to anyone outside your account.
You represent and warrant that you have all rights necessary to provide Your Content to us and that Your Content does not infringe any third-party rights, violate any law, or contain malware.
You are solely responsible for backing up Your Content. We make commercially reasonable efforts to protect data but do not guarantee that no data will ever be lost.
Apart from Your Content, the Service and all of its content — including the BidTrakker name and logo, the GCExperts brand, the FedTrakker installer, dashboards, scoring algorithms, AI prompts, software, code, designs, copy, training materials, comparable-award analyses, and underlying intellectual property — is owned by GCExperts or our licensors and is protected by copyright, trademark, trade-secret, and other intellectual-property laws.
We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Service for your own internal business purposes during the term of your subscription. You may not (and may not allow anyone else to):
You agree not to use the Service to:
We may suspend or terminate your account, with or without notice, for violations of this section or anything we reasonably believe to be a violation.
The Service is a tool, not legal or professional advice.
Federal contracting carries real legal obligations. Among other things, when you submit a bid or quotation to a federal agency, you may be making representations under the Federal Acquisition Regulation (FAR), the Truth in Negotiations Act, the False Claims Act, and other authorities. You are solely responsible for the accuracy, completeness, and legality of any bid, quotation, certification, representation, or document you submit using anything from the Service.
BidTrakker can score, summarize, surface comparable awards, and help you draft. It cannot promise that you will win, that the data we surface is complete or current, or that a particular bid is the right business decision. Always double-check before you submit.
From time to time we offer features, tiers, or AI agents marked as "beta," "preview," "experimental," or otherwise pre-release. Those features are provided "AS IS," may be incomplete, may change without notice, and may be removed at any time. You use them at your own risk.
The Service integrates with or links to third-party services we don't operate, including Stripe (payments), Mailcow / Amazon SES (email delivery), Twilio (voice / SMS), Anthropic and OpenAI (large-language-model providers), and various federal data sources. Your use of those third-party services is governed by their own terms and privacy policies. We are not responsible for third-party service outages, errors, data handling, or pricing.
You may stop using the Service and cancel your subscription at any time from your account page or by emailing billings@gcexperts.com.
We may suspend or terminate your access to the Service at any time, with or without notice, for any reason or no reason, including (without limitation) for violations of these Terms, non-payment, abuse of the Service, or risk to other users or to GCExperts.
On termination: (i) your right to use the Service ends immediately; (ii) any provisions of these Terms that by their nature should survive will survive (including IP, disclaimers, indemnity, liability limits, governing law, and dispute resolution); and (iii) we may, but are not required to, retain Your Content for a reasonable wind-down period before deletion.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GCEXPERTS AND ITS LICENSORS DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, AND QUIET ENJOYMENT.
WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM HARMFUL COMPONENTS. WE DO NOT WARRANT THAT THE DATA SURFACED BY THE SERVICE IS ACCURATE, CURRENT, OR COMPLETE. WE DO NOT WARRANT THAT YOU WILL WIN ANY BID OR ACHIEVE ANY BUSINESS RESULT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL GCEXPERTS, ITS AFFILIATES, OFFICERS, MEMBERS, MANAGERS, EMPLOYEES, CONTRACTORS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, BIDS, CONTRACTS, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (a) THE AMOUNT YOU ACTUALLY PAID GCEXPERTS FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (b) ONE HUNDRED U.S. DOLLARS (US$100.00).
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so part or all of this section may not apply to you.
You will defend, indemnify, and hold harmless GCExperts and its affiliates, officers, members, managers, employees, contractors, and licensors from and against any third-party claims, demands, lawsuits, losses, damages, liabilities, judgments, settlements, fines, and expenses (including reasonable attorneys' fees) that arise out of or relate to (a) Your Content; (b) your use or misuse of the Service; (c) your violation of these Terms; (d) your violation of any law or third-party right; or (e) any bid, quotation, or contract that you submitted using the Service.
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. The federal and state courts located in Travis County, Texas have exclusive jurisdiction over any matter not subject to arbitration.
Binding arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the Service ("Dispute") will be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules. Arbitration will be held in Austin, Texas (or by videoconference, at the arbitrator's discretion). The arbitrator's decision is final and may be entered as a judgment in any court of competent jurisdiction.
Class-action and jury waiver. YOU AND GCEXPERTS EACH WAIVE THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE ACTION RELATING TO THE SERVICE.
Opt-out. You may opt out of this arbitration agreement by sending written notice to billings@gcexperts.com within thirty (30) days of first agreeing to these Terms. Opt-out does not affect any other part of these Terms.
We may modify these Terms from time to time. The current version always lives at https://bidtrakker.com/terms. Material changes will be announced by email to the address on your account or by in-app notice at least seven (7) days before they take effect (or sooner where required by law). Your continued use of the Service after a change becomes effective constitutes acceptance of the updated Terms.
Legal notices to GCExperts must be in writing and delivered to:
GCExperts, LLC
300 Brushy Creek Rd, Suite 404
Cedar Park, TX 78613
Email: billings@gcexperts.com
Phone: 512-568-1633
We may give you notices by email to the address on file for your account, by posting on the Service, or by other reasonable means.
Entire agreement. These Terms, together with our Privacy Policy, Cookie Policy, AI Terms of Use, and any other policies we reference, are the entire agreement between you and GCExperts regarding the Service.
Severability. If any provision is held unenforceable, the remaining provisions remain in full force and effect.
No waiver. Our failure to enforce a provision is not a waiver of our right to do so later.
Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms without restriction.
Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control (e.g., outages of upstream cloud, payment, or government data providers).
Independent contractors. Nothing in these Terms creates an employment, partnership, joint-venture, or agency relationship.